Terms of Service

For purposes of these Terms, "Conquest Law," "Firm," "we," "us," and "our" mean Conquest Law PLLC and, where appropriate to the context, its attorneys, employees, contractors, agents, service providers, successors, and permitted assigns. "User," "you," and "your" mean any person who accesses, interacts with, submits information through, or uses the Services. "Website" means any website, landing page, booking page, intake page, advertisement-linked webpage, or other digital property operated by or on behalf of Conquest Law. "Scan" or "TCPA Scan" means the Firm's proprietary technology-assisted process for parsing, organizing, classifying, screening, and analyzing user-authorized text-message information for communications that may warrant further review under the Telephone Consumer Protection Act ("TCPA"), state telephone-solicitation laws, consumer-protection laws, or related legal authorities. "Scan Tool" means the proprietary software, HTML files, code, processes, algorithms, rules, artificial-intelligence-assisted systems, interfaces, reports, and related technology made available by Conquest Law in connection with a Scan. "Scan Report" means the output generated through the Scan Tool, which may include sender information, dates, times, message excerpts, classifications, potential violations, analytical flags, and other information derived from messages selected or authorized by the User for analysis. "Message Data" means messages, message exports, metadata, sender information, timestamps, message content, excerpts, links, identifiers, and related information processed in connection with a Scan. "Prospective Matter" means any potential legal claim or representation being evaluated by Conquest Law before execution of an applicable engagement agreement. "Third-Party Services" means software, websites, hosting services, videoconferencing systems, message-export tools, analytics platforms, advertising platforms, communications providers, artificial intelligence systems, and other services not operated exclusively by Conquest Law.

You must be at least eighteen (18) years old and legally capable of entering into a binding agreement to use the Services. By using the Services, you represent and warrant that the information you provide is accurate to the best of your knowledge, that you are legally authorized to provide such information, and that your use of the Services does not violate applicable law or the rights of another person. You may not use the Scan Tool to access, analyze, investigate, or scan another person's device or communications without lawful authority to do so.

The Services are designed to provide information about Conquest Law, facilitate communications and scheduling, conduct preliminary legal intake and claim screening, and permit eligible Users to utilize the Firm's proprietary Scan Tool in connection with potential consumer-protection claims. The Website and Scan Tool may assist Conquest Law in identifying communications or circumstances that warrant further attorney review; however, neither the Website, the Scan Tool, a Scan Report, an intake form, nor any automated output independently establishes that a law has been violated, that a legally cognizable claim exists, that any particular person or entity is liable, or that any User is entitled to damages, settlement, or other relief.

Conquest Law reserves the right to modify, restrict, discontinue, replace, or alter any feature of the Services, including the Scan Tool, at any time. Nothing contained on the Website constitutes a promise that Conquest Law will investigate, accept, prosecute, arbitrate, litigate, settle, or otherwise undertake any particular matter.

Your access to or use of the Website, submission of information, completion of an intake form, acceptance of these Terms, scheduling or participation in a meeting, communication with an attorney or other Firm representative, completion of a Scan, generation or submission of a Scan Report, or preliminary evaluation of a Prospective Matter does not, by itself, create an attorney-client relationship between you and Conquest Law. An attorney-client relationship is established only when Conquest Law and the applicable client enter into a separate written engagement agreement expressly accepting the representation, except to the extent applicable law provides otherwise.

Until such an engagement agreement becomes effective, Conquest Law has not agreed to represent you, take action on your behalf, preserve any claim, satisfy any deadline, communicate with any potential opposing party, file any proceeding, or otherwise protect your legal interests. You remain solely responsible for all statutes of limitation, filing deadlines, preservation obligations, response deadlines, and other time-sensitive requirements unless and until Conquest Law expressly undertakes responsibility for them in a written engagement agreement.

Information communicated during a genuine consultation concerning possible representation may nevertheless be subject to duties applicable to prospective clients under governing law and applicable rules of professional conduct. Nothing in these Terms is intended to eliminate any duty of confidentiality, privilege, or professional responsibility that applicable law imposes upon Conquest Law notwithstanding the absence of an attorney-client relationship.

General information made available through the Website, advertisements, educational materials, automated communications, Scan Tool, Scan Reports, artificial intelligence systems, or other technology-enabled features is provided for preliminary informational, intake, screening, or educational purposes and does not constitute individualized legal advice. No automated classification, label, score, flag, estimated violation, potential claim designation, damages-related information, or similar output should be interpreted as an attorney's legal conclusion.

Whether a communication violates applicable law may depend upon facts that cannot be determined by automated analysis alone, including consent, revocation, identity of the sender, agency relationships, contractual terms, arbitration provisions, exemptions, prior business relationships, jurisdiction, applicable statutory provisions, factual context, evidentiary issues, and subsequent legal developments. Conquest Law therefore reserves all legal determinations concerning any Prospective Matter for attorney review.

Completion of an intake, Scan, consultation, or other preliminary review does not obligate Conquest Law to accept a Prospective Matter. Conquest Law may accept or decline any potential representation for any lawful reason, including conflicts of interest, jurisdictional considerations, applicable statutes of limitation, evidentiary concerns, legal merit, claim value, professional-responsibility considerations, Firm capacity, economic considerations, or other circumstances determined relevant by the Firm.

You further acknowledge that the attorney, intake representative, or other person with whom you initially communicate may not be the attorney who ultimately investigates, negotiates, arbitrates, litigates, or otherwise handles your matter. Subject to applicable law, rules of professional conduct, and any subsequent engagement agreement, Conquest Law may assign work to other attorneys, paralegals, employees, contractors, or legal professionals and may coordinate with or associate attorneys or law firms licensed in jurisdictions relevant to your matter. Where representation by or association with another lawyer requires additional consent under applicable law or professional rules, such consent will be obtained as required.

By voluntarily initiating or participating in a Scan, you expressly authorize Conquest Law and the Scan Tool to access, retrieve, import, parse, process, organize, classify, analyze, and generate reports concerning the messages and related information that you affirmatively select, submit, export, or otherwise authorize for processing. This authorization is limited to information you choose or authorize to be included in the Scan and is provided for purposes including preliminary identification, screening, evaluation, investigation, and attorney review of potential legal claims.

You expressly authorize Conquest Law to receive, save, review, analyze, and use any Scan Report that you voluntarily provide to the Firm for purposes of determining whether you may possess potential legal claims and whether Conquest Law may be willing and able to represent you. You understand that a Scan Report may contain or reflect information derived from your messages, including sender identities or numbers, dates, times, message excerpts, links, message characteristics, classifications, analytical flags, and potential statutory or regulatory issues.

You represent and warrant that you own, received, possess lawful access to, or otherwise have sufficient legal authority to access and scan the Message Data that you provide or authorize for processing. You further represent that you are authorized to provide the resulting Scan Report and related information to Conquest Law. You shall not use the Scan Tool to access or scan another person's device, account, messages, or communications without lawful authorization.

You acknowledge that the Scan Tool may use artificial intelligence, machine learning, algorithmic rules, automated classification systems, natural-language processing, pattern recognition, or other computational technologies to parse and analyze Message Data. Such technologies may be used to identify senders, timestamps, message characteristics, content patterns, opt-out language, potentially relevant communications, and other information that may assist the Firm in preliminary claim screening.

Artificial intelligence and automated systems may produce false positives, false negatives, incomplete classifications, inaccurate interpretations, or other errors. A communication identified or flagged by the Scan Tool does not automatically constitute a violation of law, and the absence of a flag does not establish that a communication is lawful. The Scan Tool is an investigative and analytical aid and is not a substitute for attorney review.

The Scan Tool is designed so that the primary scanning process occurs on the User's own computer or device. Conquest Law does not intentionally require the User's complete underlying message export or full message database to be uploaded to Conquest Law merely for purposes of conducting the local Scan. Instead, the User may elect to provide the resulting Scan Report to Conquest Law for review.

You nevertheless acknowledge that Conquest Law cannot guarantee that information associated with a Scan will exist exclusively on your local device at all times. Depending upon your browser, operating system, computer configuration, backup settings, synchronization services, third-party software, cloud services, temporary storage, caching, logging, technical troubleshooting, meeting recording, or other technologies involved in the process, Message Data, excerpts, metadata, Scan Reports, or related information may be temporarily or incidentally stored, cached, synchronized, transmitted, backed up, or otherwise retained. Conquest Law does not represent that every technical artifact created by your device, browser, third-party software, or service provider can be identified or controlled by the Firm.

You may request deletion of personal information or Scan-related information maintained by Conquest Law by submitting a verifiable written deletion request through the contact method designated in the Firm's Privacy Policy or other privacy-request mechanism made available by the Firm. Conquest Law will evaluate and process deletion requests in accordance with applicable law. Certain information may be retained where permitted or required for legal, ethical, professional-responsibility, conflict-checking, security, fraud-prevention, evidentiary-preservation, litigation-hold, recordkeeping, regulatory, or other legitimate purposes. A deletion request directed to Conquest Law does not necessarily delete information independently maintained by your device, backups, Third-Party Services, or other persons outside Conquest Law's control.

You understand that a Scan meeting may involve voluntary screen sharing so that Conquest Law personnel can guide you through installation, export, operation, troubleshooting, or completion of the Scan. If you elect to share your screen, you understand that information displayed on your screen may become visible to the attorney or other Firm personnel participating in the meeting, including information unrelated to the Scan.

You are responsible for closing, minimizing, concealing, or otherwise protecting applications, notifications, files, passwords, financial information, communications, or other information you do not wish to display. Conquest Law does not require you to display unrelated private information and is not responsible for information voluntarily exposed through your screen-sharing environment.

By accepting the applicable recording consent and participating in a Scan meeting designated as being recorded, you expressly consent to the audio, video, screen-sharing, and other recording of the meeting and to Conquest Law's storage and use of that recording for purposes reasonably related to the Scan, intake, continuation of incomplete scan procedures, quality control, documentation, claim evaluation, or other legitimate Firm purposes disclosed to you. The Firm may use videoconferencing services, including Google Meet or successor services, to facilitate and record meetings.

If you do not consent to recording, you should not proceed with a meeting requiring recording and should contact Conquest Law to determine whether an alternative process is available. Conquest Law does not guarantee that an alternative process will be offered.

The Scan Tool, including its software, source and object code, HTML files, workflows, architecture, user interface, logic, analytical methodology, classification systems, prompts, rules, algorithms, documentation, reports, branding, processes, and related intellectual property, is proprietary to Conquest Law or its licensors. No ownership interest in the Scan Tool is transferred to you.

Conquest Law grants you a limited, personal, temporary, revocable, non-exclusive, non-transferable, and non-sublicensable license to use the Scan Tool solely to perform your own authorized personal Scan in connection with the Services. You may not copy, reproduce, distribute, sell, sublicense, publish, upload, share, transfer, reverse engineer, decompile, disassemble, modify, extract, scrape, inspect for competitive purposes, circumvent technical restrictions on, or create derivative works from the Scan Tool. You may not provide the Scan Tool to another person, use it to operate a scanning service, use it to scan another person's messages or device without authorization, or use it for commercial or competitive purposes without Conquest Law's prior written permission.

Completion of a Scan may require or benefit from software or services provided by third parties to access, back up, export, organize, prepare, or otherwise make messages available for local analysis. Any Third-Party Service is operated independently from Conquest Law and may be governed by its own terms, privacy policies, fees, technical requirements, security practices, and data-handling procedures.

Conquest Law does not control and is not responsible for the availability, security, accuracy, functionality, performance, data practices, compatibility, failures, errors, corruption, loss, or other acts or omissions of Third-Party Services. You are responsible for reviewing and accepting any terms governing Third-Party Services and for maintaining appropriate backups of your own information before installing or using third-party software.

Conquest Law may use cookies, pixels, tags, scripts, analytics systems, advertising identifiers, conversion-tracking tools, and similar technologies on the Website and related digital properties. These technologies may include the Meta Pixel and technologies supplied by advertising, analytics, communications, scheduling, and marketing providers. Subject to applicable law and the Firm's Privacy Policy, these technologies may collect or receive information concerning your interactions with the Website, advertisements, landing pages, forms, and other digital properties, including device and browser information, IP address, referral information, pages viewed, buttons clicked, form interactions, advertisement interactions, conversion events, and related usage or marketing information.

Conquest Law may use such information for website functionality, analytics, security, attribution, advertising measurement, campaign optimization, retargeting, audience creation, marketing, and improvement of the Services. Information collected through ordinary Website advertising and analytics technologies is distinct from the complete underlying Message Data processed locally through the Scan Tool unless otherwise expressly disclosed.

Where applicable law requires consent, opt-out rights, limitations on cross-context behavioral advertising, or other controls concerning cookies, pixels, advertising technologies, or disclosure of personal information, Conquest Law will provide such mechanisms through its Privacy Policy, cookie controls, or other legally required disclosures.

Conquest Law may collect, use, process, disclose, retain, and protect personal information in connection with the Website, intake process, communications, Scan, Scan Reports, consultation process, and Prospective Matters as described in these Terms and the Firm's Privacy Policy. Depending upon the information submitted and applicable law, Message Data and other information processed in connection with a Scan may constitute personal information, sensitive personal information, confidential information, or other legally protected data.

California residents and residents of other jurisdictions may possess rights concerning access, correction, deletion, portability, limitation, opt-out, or other processing of personal information. Such rights are described more fully in the Privacy Policy and may be exercised through the procedures identified there. Nothing in these Terms is intended to eliminate a privacy right that cannot lawfully be waived.

Where information is obtained by Conquest Law in its professional capacity in connection with a genuine consultation or legal representation, additional confidentiality, privilege, professional-responsibility, or other legal rules may apply independently of generally applicable consumer privacy laws.

By affirmatively accepting the applicable communications consent through the Website, booking process, intake process, or other clickwrap mechanism and providing a telephone number, you expressly consent to receive communications from Conquest Law and service providers acting on its behalf at the telephone number you provide, including telephone calls, SMS messages, MMS messages, appointment reminders, intake communications, scan-related communications, follow-up communications, service communications, and, where expressly included within the consent presented to you and permitted by applicable law, marketing or promotional communications.

To the extent disclosed in the applicable consent, you expressly authorize communications that may be initiated or delivered through automated, semi-automated, artificial-intelligence-assisted, prerecorded, artificial-voice, or other communications technology. Your electronic acceptance constitutes an affirmative manifestation of consent to the communications described in the disclosure presented to you. You represent that you are the subscriber, customary user, or otherwise authorized person for the telephone number you provide and that you possess authority to consent to communications directed to that number.

Where a particular category of marketing or telemarketing communication requires consent that cannot lawfully be made a condition of obtaining legal services or purchasing a service, Conquest Law will not treat such consent as a condition of obtaining the applicable service. Message frequency may vary, and message and data rates imposed by your carrier may apply.

By affirmatively accepting the applicable communications consent through Conquest Law's Website, booking process, intake process, or other clickwrap mechanism and providing your telephone number, you expressly, specifically, and affirmatively invite, authorize, and consent to Conquest Law PLLC and its authorized service providers communicating with you by telephone call, SMS text message, MMS message, or other authorized telephone communication at any time of day, including specifically before 8:00 a.m. and after 9:00 p.m. in your local time zone.

You acknowledge and agree that this authorization is intended to constitute your prior express invitation and permission to receive the communications described in these Terms during those time periods. Your consent expressly includes communications transmitted between 9:00 p.m. and 8:00 a.m., including appointment confirmations and reminders, intake communications, Scan-related communications, follow-up communications, communications concerning your potential or existing legal matter, service-related communications, and, where separately or expressly authorized as required by applicable law, marketing or promotional communications.

You understand that communications may be generated, initiated, scheduled, or delivered through automated, semi-automated, artificial-intelligence-assisted, prerecorded, artificial-voice, or other communications technology to the extent disclosed to you and permitted by applicable law. You further understand that automated scheduling systems may cause communications to be delivered during evening, overnight, or early-morning hours, and you expressly consent to and request that Conquest Law be permitted to communicate with you during such hours, subject to your continuing right to revoke or limit that consent as provided in these Terms and applicable law.

Your consent to communications before 8:00 a.m. or after 9:00 p.m. is voluntary and is based upon your affirmative electronic acceptance of this provision. Conquest Law may retain the electronic record of your acceptance, including the applicable disclosure presented, date and time of acceptance, telephone number, IP address, device or browser information, and other associated consent metadata, as evidence of the scope and circumstances of your express authorization.

You may revoke consent to receive marketing text messages by replying STOP to a message or by using another reasonable opt-out method recognized by applicable law. You may opt out of marketing emails by using the unsubscribe mechanism contained in the applicable email or by submitting an opt-out request through a communication channel designated by Conquest Law. You may request cessation of automated or marketing telephone calls by communicating that request during a call, through a reasonably available call opt-out mechanism, or through the Firm's designated communications contact method. Requests concerning one communications channel will be processed in accordance with applicable law and may not necessarily constitute revocation for legally distinct communications channels where applicable law permits separate consent.

Opting out of marketing communications does not necessarily prevent Conquest Law from sending non-marketing communications that are legally permitted or necessary in connection with an appointment, requested Scan, active intake, prospective or existing legal representation, security matter, legally required notice, or other transactional or service-related purpose.

If you believe that Conquest Law has failed to honor a valid opt-out or revocation request, you agree, to the fullest extent permitted by applicable law, to provide written notice to Conquest Law within fifteen (15) days after you knew or reasonably should have known that the opt-out was unsuccessful. The notice must reasonably identify the telephone number or email address at issue, the method and approximate date of the original opt-out request, the subsequent communication complained of, and sufficient information to permit Conquest Law to investigate the matter.

Following receipt of a sufficiently detailed notice, Conquest Law shall have fifteen (15) days to investigate the alleged failure and, where appropriate, correct its records, communications systems, service-provider instructions, or other relevant processes. Except where prohibited by applicable law, compliance with this notice-and-cure procedure is a contractual condition precedent to initiating arbitration or litigation against Conquest Law arising from an alleged failure to honor an opt-out or revocation request. Nothing in this Section eliminates or restricts any substantive right or remedy that applicable law expressly prohibits the parties from waiving or conditioning by agreement.

By providing an email address or otherwise communicating electronically with Conquest Law, you consent to receive electronic communications relating to your inquiry, appointment, Scan, intake, Prospective Matter, legal services, account, or other interactions with the Firm. Where separately authorized or otherwise permitted by law, such communications may include educational, promotional, or marketing communications.

You acknowledge that ordinary email and electronic communications may involve security and confidentiality risks. Unless Conquest Law specifically provides a secure communications mechanism and instructs you to use it, you assume the ordinary technological risks inherent in communications transmitted through the internet and third-party communications systems, subject always to Conquest Law's independent professional obligations under applicable law.

You agree to provide accurate information in connection with the Services and to correct material inaccuracies when discovered. Conquest Law may rely upon information provided by you when conducting preliminary claim screening. You acknowledge that inaccurate dates, sender identities, consent histories, opt-out information, account histories, message exports, or other information may materially affect the preliminary evaluation of a Prospective Matter.

You agree not to fabricate, alter, manipulate, selectively modify, or falsify Message Data, Scan Reports, screenshots, communications, consent records, or other potential evidence. Conquest Law may immediately terminate an intake or decline representation if it reasonably suspects that information or evidence has been fabricated, manipulated, unlawfully obtained, or materially misrepresented.

Conquest Law makes no representation, warranty, promise, or guarantee that a Scan will identify any potential violation, that a flagged communication constitutes a legal violation, that Conquest Law will accept representation, that a demand will result in payment, that a lawsuit or arbitration will be filed, that any defendant will settle, or that any particular amount of money or other relief will be recovered.

Examples, testimonials, settlements, verdicts, case results, educational materials, advertisements, estimates, statutory-damages discussions, or descriptions of prior matters are provided for informational purposes and do not guarantee or predict the outcome of any other matter. Every legal matter depends upon its own facts, evidence, applicable law, opposing parties, defenses, procedural posture, jurisdiction, and other circumstances.

Unless expressly stated otherwise, Conquest Law does not charge a fee merely for accessing the Website or completing the initial Scan process. If Conquest Law offers to represent you, the terms governing legal fees, costs, scope of representation, settlement authority, withdrawal, and other aspects of the attorney-client relationship will be contained in a separate engagement agreement as required or appropriate under applicable law.

In the event of a conflict between these Terms and a subsequently executed engagement agreement concerning the actual provision of legal services, the engagement agreement shall control with respect to the attorney-client representation and the matter governed by that engagement agreement, while these Terms shall continue to govern Website use, proprietary technology, pre-engagement activities, and other matters not superseded by the engagement agreement.

Except for User-owned information and third-party materials, all Website content, software, designs, text, graphics, branding, logos, processes, workflows, forms, interfaces, Scan Tool technology, and other materials made available through the Services are owned by or licensed to Conquest Law and are protected by applicable intellectual-property laws. Your use of the Services does not transfer any ownership interest in such materials.

You may use publicly available Website content solely for personal, non-commercial informational purposes unless otherwise authorized. No person may reproduce, scrape, systematically extract, republish, sell, license, reverse engineer, or commercially exploit the Website, Scan Tool, or other proprietary Firm materials without prior written authorization.

You may not use the Services to violate applicable law; gain unauthorized access to another person's communications, accounts, devices, or data; scan another person's messages without lawful authority; fabricate potential claims or evidence; interfere with the Website or Scan Tool; distribute malicious code; circumvent access restrictions; impersonate another person; submit information for fraudulent purposes; reverse engineer proprietary technology; or use the Services in any manner that creates unreasonable legal, security, technological, or operational risk for Conquest Law or another person.

Conquest Law may suspend or terminate access to the Services and may preserve relevant information where it reasonably believes such preservation is necessary to investigate misuse, protect the Firm or another person, comply with law, or satisfy professional or evidentiary obligations.

The Services may rely upon third-party providers for scheduling, videoconferencing, hosting, analytics, advertising, communications, message delivery, document management, software distribution, payment processing, artificial intelligence, or other functionality. Conquest Law does not warrant that any Third-Party Service will remain available, uninterrupted, secure, or unchanged.

To the extent permitted by law, Conquest Law is not responsible for outages, policy changes, technical failures, security incidents, errors, data loss, or other acts or omissions attributable solely to independent Third-Party Services. This provision does not eliminate obligations that applicable law or rules of professional conduct independently impose upon Conquest Law concerning its selection or use of vendors.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, SCAN TOOL, AUTOMATED SYSTEMS, AND OTHER PRE-ENGAGEMENT SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. CONQUEST LAW DISCLAIMS WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, UNINTERRUPTED AVAILABILITY, ERROR-FREE OPERATION, OR FITNESS OF THE SCAN TOOL OR OTHER TECHNOLOGY FOR ANY PARTICULAR PURPOSE.

Nothing in this Section disclaims any professional duty that cannot lawfully be disclaimed in connection with an attorney-client relationship or duties owed to a prospective client under applicable law.

To the fullest extent permitted by applicable law, Conquest Law shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising solely from use of the Website, Scan Tool, or other pre-engagement technology, including loss of data, loss of business opportunity, device interruption, or losses resulting from Third-Party Services, except to the extent such limitation is prohibited by applicable law.

Without limiting the foregoing, Conquest Law shall not be liable merely because the Scan Tool fails to identify a potential communication, incorrectly flags a communication, produces an incomplete report, experiences a technical interruption, or relies upon inaccurate or incomplete Message Data supplied by the User. Nothing in these Terms limits liability that applicable law or applicable rules of professional conduct prohibit Conquest Law from limiting, nor shall this Section be interpreted as prospectively limiting Conquest Law's liability for professional legal services governed by a separate engagement agreement except to the extent expressly and lawfully provided therein.

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Conquest Law and its personnel from third-party claims, liabilities, losses, and reasonable costs arising from your unlawful use of the Services, unauthorized scanning or submission of another person's communications, intentional fabrication or manipulation of evidence, infringement or unlawful disclosure of third-party information, violation of these Terms, or misuse or unauthorized distribution of the proprietary Scan Tool.

This Section does not require a client or prospective client to indemnify Conquest Law for Conquest Law's own professional negligence, breach of professional duties, willful misconduct, or other conduct for which indemnification cannot lawfully be required.

Except for qualifying small-claims matters and requests for emergency or provisional relief where legally appropriate, before initiating arbitration concerning these Terms or the pre-engagement Services, the party asserting a Dispute shall provide the other party with a written Notice of Dispute reasonably describing the claimant's identity, contact information, relevant facts, legal basis of the claim if known, and relief requested. The parties shall make a good-faith effort to resolve the Dispute informally for at least thirty (30) days following receipt of the notice before arbitration is initiated, unless applicable law requires otherwise.

For claims specifically arising from an alleged failure to honor an opt-out or revocation request, the more specific fifteen (15)-day notice-and-cure procedure in Section 19 applies before this general dispute-resolution procedure, to the fullest extent permitted by applicable law.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for disputes expressly excluded below, you and Conquest Law agree that any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, intake or booking process, pre-engagement communications, the Scan Tool, a Scan Report, communications consent, privacy or data practices associated with the pre-engagement Services, or any other pre-engagement relationship governed by these Terms (collectively, "Disputes") shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its then-current Consumer Arbitration Rules and Mediation Procedures and the AAA Consumer Due Process Protocol, as applicable. The Federal Arbitration Act, 9 U.S.C. §§ 1–16, governs the interpretation and enforcement of this arbitration agreement.

The arbitrator may award the same individual remedies that would be available in a court of competent jurisdiction, including statutory remedies and attorneys' fees where authorized by applicable law. Arbitration fees and arbitrator compensation shall be allocated in accordance with the applicable AAA Consumer Arbitration Rules and Consumer Fee Schedule, and Conquest Law will pay amounts that the applicable AAA rules require the business to pay. Nothing in this Agreement requires a consumer to bear arbitration costs inconsistent with the AAA Consumer Arbitration Rules, Consumer Due Process Protocol, or applicable law.

The arbitration may be conducted through documents, telephone, videoconference, or an in-person hearing as permitted under the applicable AAA rules and determined in accordance with those rules. Nothing in these Terms requires a consumer to travel to an unreasonable or legally impermissible forum in order to pursue a consumer claim.

The arbitrator shall have authority to determine disputes concerning the interpretation, applicability, and enforceability of these Terms to the extent permitted by applicable law and the AAA rules; provided, however, that a court of competent jurisdiction shall determine any issue that applicable law requires a court rather than an arbitrator to determine.

Nothing in this Section prevents either party from bringing an individual action in a small claims court of competent jurisdiction where the claim qualifies and remains on an individual basis. Nothing herein prevents either party from seeking temporary or emergency injunctive relief in a court where such relief is legally available and necessary to preserve the status quo, protect confidential or proprietary information, prevent unauthorized use of the Scan Tool, or prevent immediate and irreparable harm pending arbitration.

This Section governs disputes arising under these Terms and the pre-engagement Services. A separate attorney-client engagement agreement may contain dispute-resolution provisions governing disputes arising from actual legal representation, and such provisions shall control to the extent expressly applicable to that representation.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND CONQUEST LAW AGREE THAT EACH PARTY MAY ASSERT CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLAIMANT, CLASS MEMBER, OR REPRESENTATIVE IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR SHALL NOT CONDUCT CLASS ARBITRATION OR CONSOLIDATE THE CLAIMS OF UNRELATED PERSONS EXCEPT TO THE EXTENT REQUIRED BY APPLICABLE LAW OR EXPRESSLY AUTHORIZED UNDER APPLICABLE AAA PROCEDURES.

If a particular portion of this waiver is determined to be unenforceable as to a particular claim or remedy, that determination shall apply only to the minimum extent necessary, and the remaining portions of the arbitration agreement and waiver shall remain enforceable to the maximum extent permitted by law. No provision of this Section shall waive a right or representative remedy that applicable law expressly provides cannot be prospectively waived.

Except to the extent governed by the Federal Arbitration Act, applicable federal law, the law of a consumer's state that cannot lawfully be displaced, or professional-responsibility rules governing the attorney or matter at issue, these Terms shall be governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Nothing in these Terms selects Florida professional-responsibility rules where another jurisdiction's rules govern the conduct of an attorney or legal representation. Attorneys providing legal services remain subject to the professional obligations applicable to them and to the representation at issue.

If you are a California resident, access the Services from California, or seek representation concerning a California matter, you acknowledge that additional California consumer-protection, privacy, communications, and professional-responsibility laws may apply. Nothing in these Terms is intended to waive a right that California law prohibits a consumer or prospective client from waiving.

Conquest Law may use California-licensed attorneys or associate, coordinate with, or refer matters to attorneys authorized to practice in California where appropriate. The identity of the attorney with whom you initially communicate does not guarantee that such attorney will personally handle a subsequently accepted matter. Any attorney-client representation, division of responsibility, association of counsel, fee arrangement, or consent requiring separate disclosure or written consent under applicable California law or professional rules will be addressed in the applicable engagement documentation.

California residents may exercise applicable privacy rights through the mechanisms described in the Firm's Privacy Policy. Where California law treats particular Message Data or communications information as sensitive personal information, Conquest Law will process such information subject to applicable legal requirements and any professional duties independently applicable to the Firm.

You agree that checking a box, clicking an "I Agree," "Continue," "Book," "Start Scan," or substantially similar button where the interface clearly indicates that the action constitutes agreement, or otherwise affirmatively accepting these Terms electronically, constitutes your electronic signature and manifestation of assent to the applicable agreement and disclosures.

To the extent permitted by applicable law, Conquest Law may create and retain records evidencing your acceptance and specific consents, including the version of the Terms and disclosures presented to you, date and time of acceptance, name, email address, telephone number, booking information, consent selections, IP address, device or browser information, transaction or session identifiers, and other metadata reasonably useful to establish the circumstances and scope of your consent. You agree that such electronic records may be used to evidence your acceptance of these Terms and any separately presented communication, Scan, recording, privacy, or other consent.

Any affirmative consent provided during the booking, intake, or Scan process concerning authorization to scan messages, sharing of a Scan Report, contents of a Scan Report, authority over Message Data, screen sharing, proprietary Scan Tool restrictions, personal-use restrictions, absence of an attorney-client relationship, preliminary nature of Scan results, local processing, Third-Party Services, or recording of a Scan meeting is incorporated into and forms part of these Terms.

Such individual consents supplement these Terms and are intended to provide conspicuous, plain-language disclosure of particularly important aspects of the Services. In the event of a direct conflict between a specific affirmative consent presented to you and a more general provision of these Terms, the specific consent shall control with respect to the subject matter of that consent to the extent necessary to give effect to the User's specific authorization.

Conquest Law may restrict, suspend, or terminate access to the Website, Scan Tool, booking system, or other pre-engagement Services where the Firm reasonably determines that a User has violated these Terms, misused proprietary technology, submitted fraudulent or unlawfully obtained information, created security or legal risk, or otherwise engaged in conduct inconsistent with the legitimate purposes of the Services.

Termination of access does not create an attorney-client relationship, obligate Conquest Law to accept representation, or affect provisions that by their nature should survive termination, including intellectual-property restrictions, confidentiality obligations, dispute-resolution provisions, consent records, limitations of liability, and provisions governing prior use of the Services.

You may not assign rights granted to you concerning the proprietary Scan Tool or other personal pre-engagement Services without Conquest Law's prior written consent. Conquest Law may assign or transfer operational rights and obligations associated with the Website or technology in connection with a merger, restructuring, asset transfer, or similar transaction, subject to applicable privacy, professional-responsibility, confidentiality, and other legal obligations.

Nothing in this Section authorizes Conquest Law to transfer an attorney-client relationship or legal representation in a manner prohibited by applicable professional rules.

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law or severed to the minimum extent necessary, and the remaining provisions shall remain in effect, subject to any more specific severability rule contained in the arbitration or class-action provisions.

Failure by Conquest Law to enforce any provision of these Terms on one occasion does not waive its right to enforce that provision or another provision in the future. Any waiver by Conquest Law must be express and shall apply only to the particular circumstance for which it is given.

These Terms, the Privacy Policy, and any specific affirmative consents or disclosures incorporated herein constitute the agreement between you and Conquest Law concerning the Website, Scan Tool, intake process, pre-engagement communications, and other Services governed by these Terms. They supersede prior understandings concerning those subjects.

These Terms do not replace a legal-services engagement agreement. If Conquest Law subsequently agrees to represent you, the applicable written engagement agreement will govern the scope, fees, responsibilities, and other terms of the attorney-client representation, and will control over these Terms where the documents directly conflict concerning the accepted legal representation.

Conquest Law may revise these Terms prospectively to reflect changes in the Services, technology, law, business practices, or regulatory requirements. The version presented to and accepted by you shall govern the circumstances of your acceptance and any consent already provided, except where a subsequent modification is separately accepted by you or otherwise becomes effective in accordance with applicable law. Material changes affecting previously granted communications consent, arbitration rights, or other rights requiring affirmative assent will be implemented in the manner required by applicable law.

Questions regarding these Terms, requests concerning personal information, notices regarding communications or unsuccessful opt-out requests, and other notices required under these Terms should be submitted to Conquest Law PLLC through the contact information or designated notice mechanism published on the Website or in the Firm's Privacy Policy. A notice required under Sections 19 or 30 must contain sufficient information for Conquest Law to identify the User, communication, or dispute and reasonably investigate the matter.

Nothing in this Section should be used to submit time-sensitive legal matters unless Conquest Law has separately confirmed in writing that it represents you and has authorized that method for communications concerning the representation.